Help

Help center

Answers to common questions about renting, booking, and paying with PRIGO

What documents do I need to rent a car?

A national ID card or passport and a valid driving licence.

What is the minimum rental period?

The minimum is 4 hours, for example pick up at 11:00 and return from 15:00 the same day.

Which payment methods are accepted?

Pay through our secure online gateway with cards and PromptPay.

When is the deposit refunded?

The partner refunds the deposit after inspecting the car on return.